Shipping & Returns

Worldwide Shipping from Honk Kong and Mainland China

.

So far, Amoy Teas ships all its products worldwide directly from Hong Kong and Mainland China, as we and our warehouses are based in the Hong Kong-South China area. We ship worldwide to countries in Europe, Middle East, the Americas, Asia and Australia, as it follows:

Europe

---------------------------------------------------

Notice:

First things first: GREAT NEWS!!: Amoy Teas is, since last August 2021, a registered IOSS (Import One Stop Shop) seller, as per the new European Union (EU) regulation that came into force last 1st July 2021. That means that clients in any EU country will pay the taxes at checkout in our website and our parcel will go through “customs green channel”, meaning that it will be free of any customs check, delays and of course... you will not need to do nor pay anything extra.

---------------------------------------------------

We ship to all European countries, offering 2 different shipping methods depending on transit times and channel type (postal or expedited), these are the shipping methods and rates for most of EU countries.

.

For Austria, Belgium, Czechia, Denmark, France, Germany, Italy, Luxembourg, Netherlands, Poland and Spain:
  • FREE Postal | Orders +99€:  12-22 d.   FREE
  • Postal | Customs Green:    12-22 d.   4.99€
  • Expedited | Customs Green: 7-12 d.   9.99€ 

 

For Hungary, Slovakia, Slovenia:
  • FREE Postal | Orders +99€:  12-22 d.   FREE
  • Postal | Customs Green:    12-22 d.   4.99€
  • Expedited | Customs Green: 7-12 d.   12.99€ 

 

For Ireland, Portugal, Sweden:
  • FREE Postal | Orders +99€:  12-22 d.   FREE
  • Postal | Customs Green:    12-22 d.   5.99€
  • Expedited | Customs Green: 7-12 d.  14.99€ 

 

For Croatia, Estonia, Finland, Latvia, Lithuania:
  • FREE Postal | Orders +99€:  12-22 d.   FREE
  • Postal | Customs Green:    12-22 d.   7.99€
  • Expedited | Customs Green: 7-12 d.  14.99€ 

 

For Bulgaria, Greece, Romania:
  • FREE Postal | Orders +99€:  12-22 d.   FREE
  • Postal | Customs Green:    12-22 d.   5.99€
  • Expedited | Customs Green: 7-12 d.  14.99€ 

 

For Croatia, Estonia, Finland, Latvia, Lithuania:
  • FREE Postal | Orders +99€:  12-22 d.   FREE
  • Postal | Customs Green:    12-22 d.   7.99€
  • Expedited | Customs Green: 7-12 d.   29.99€ 

 

     


    Middle East

    We ship to the Middle East, where different shipping solutions and transit times are available depending on the destination country:

    United Arab Emirates:

    • EMS UAE Postal                 12-16 d.  FREE
    • FREE Smart | Orders +AED399:  6-8 d.   FREE
    • Smart Ship.| Orders <AED399:  6-8 d.  AED39.99

     

    Saudi Arabia:

    • FREE Smart| Orders +SAR399:   6-8 d.   FREE
    • EMS SA Postal                   8-18 d.  SAR29.99
    • Smart Ship.| Orders <SAR399:  6-8 d.   SAR49.99

     

    Bahrain, Kuwait and Oman:

    • EMS  Postal:                10-20 d.      7.99€
    • Smart Ship:.                6-8 d.       10.99€

     

    Qatar:

    • FREE Smart| Orders +QAR399:   6-8 d.   FREE
    • EMS SA Postal:                   8-18 d.  QAR29.99
    • Smart Ship.| Orders <QAR399:   6-8 d.  QAR59.99

       

         

         

        Asia

        Malaysia:

        • FREE MYExpress| Orders +MYR399:    5-7 d.   FREE
        • MYExpress |    Orders <AED399:      5-7 d.  MYR19

         

        Singapore:

        • FREE SGExpress| Orders +SGD150:   5-7 d.   FREE
        • SGExpress |    Orders <SGD150:      5-7 d.  SGD4.99

         

        Japan:

        • FREE JPExpress| Orders +JPY15K:    5-8 d.   FREE
        • MYExpress |    Orders <JPY15K:      5-8 d.  JPY999

          

          

         

        The Americas

         a) North America

        United States:

        • FREE EMS US| Orders +$100:      12-22 d.   FREE
        • EMS US Postal| Orders < $100:   12-22 d.   $6.99
        • Smart Shipping:                   7-12 d.    $12.99

         

        Canada:

        • FREE EMS CA| Orders +CAD149:   12-22 d.   FREE
        • EMS CA Postal| Orders <CAD149: 12-22 d.  CAD6.99
        • Smart Shipping:                   7-12 d.  CAD12.99

         

        Mexico:

        • EMS  MX Postal:                   15-25 d.   USD 25 

          

         

        Oceania

        Amoy Teas currently offers 3 shipping options for Australia and New Zealand:

        • EMS: Standard Postal Shipping:                  15-25 days         $10
        • Express Postal Shipping:                              10-15 days         $25
        • Priority: Speed of Light Shipping:                 5-8 days           $40

         (*Currencies are in USD; will be converted to the equivalent currency at the rate of the moment).

        Other regions* in Oceania have a more limited logistic access, however it is still possible to offer a reasonable shipping solution sometimes. If you are in some of this regions please contact us directly and we will try our best to offer the shipping solution available at the moment.

        *Other regions include: Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Solomon Islands, Timor-Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna.

           

           

          RETURNS POLICY

           To learn everything about our returns and refunds policies, please refer to our Returns and Refunds Guarantees page:

           

          Loading...